Accordance Custom Upgrade Discounts

Some customers have reported "issues" with Accordance Custom Upgrade discounts when placing orders on our website. There are no issues with our online ordering system.

We made design changes to our online ordering system when we modernized it. Our customer service team has witnessed deeper discounts within our discounted pricing system than our previous system. We believe that it may help to understand just how modern online ordering system functions.

Discounted pricing is available for our main collections, academic bundles, and other add-on bundles. Our commentary sets are considered single or individual items, not bundles, and therefore do not have discounted pricing available. Discounted pricing is not influenced or affected by our current sales. Discounted pricing is available continuously and never changes. Coupons and discounts can be applied to the discounted pricing, but not sale prices. Our online ordering system will provide the best price, whether that is the current sale price or the discounted pricing. The better price will be displayed when logged into your Accordance account.

We always recommend purchasing the highest collection or bundle to start that fits within your budget. Large commentary sets are often best purchased during a special publisher sale. Please understand that we can only manually provide credit for individual volumes purchased within 90 days of a full set. Upgrade paths are offered as new volumes are added to a commentary set, so that one does not pay full price for the updated set (full, Old Testament, or New Testament). Coupons and discounts can generally be applied to upgrade paths, unless they also happen to be on sale at the time.

We propose contacting our customer service team directly via email or by phone at 407-339-5855 M-F 9AM to 6PM ET, if there are any questions concerning discounted pricing or upgrade paths. Our customer service reps will happily provide our customers with their best purchasing options.

See this video for additional information: