Removing or Reinstalling Accordance Desktop

Mac:

On a Mac there are four folders that you will want to remove or rename for a clean installation.

1 - The Accordance app (the program itself) located in the Applications folder.

2 - The Accordance folder (which holds your modules and support files) is located in either your Home User Library or the Macintosh HD Library:

Go/Home/Library/Application Support/Accordance/ (If your Home Library folder is hidden, you have to press your Option key while you have the ‘Go’ menu open in order to see the hidden ‘Library’ underneath ‘Home’ in the ‘Go’ drop down menu).

OR

Go/Computer/Macintosh HD/Library/Application Support/Accordance/

3 - The Accordance Preferences folder (which contains your individual preferences) is located at: Go/Home/Library/Preferences/Accordance Preferences (If your Home Library folder is hidden, you have to press your Option key while you have the ‘Go’ menu open in order to see the hidden ‘Library’ underneath ‘Home’ in the ‘Go’ drop down menu).

4 - The Accordance Files folder (which holds your workspaces, highlights, user notes, tools etc.) located in your Documents folder.

You will also want to remove the ‘com.OakTree.Accordance.savedState’ file located at: Go/Home/Library/Saved Application State/com.OakTree.Accordance.savedState.

Next, please restart the computer before continuing with the reinstallation.

If needed, you can also copy the Go/Home/Library/Caches/com.OakTree.Accordance folder to bring over ‘Autosaved’ files.

Windows:

Before beginning make sure that you back up your Accordance Files folder (located in Documents) so that you do not lose your personally created content if any.

The first thing that you will want to do is run the Windows uninstaller from Settings > Apps > Uninstall.

After completing the uninstaller please check the four folder locations for Accordance in Windows and manually delete anything that was missed.

In a normal Accordance installation on Windows, these four folders make up the complete Accordance installation:

1 - The Accordance program - (remove or rename the OakTree folder) C:\Program Files (x86)\Oaktree\Accordance\Accordance.exe

2 - The Accordance folder which contains the modules, etc. (remove or rename the Accordance folder) -   C:\ProgramData\Accordance

3 - Preferences - (remove or rename the Accordance folder) C:\Users\[username]\AppData\Local\Accordance\Accordance Preferences

4 - User Content (remove or rename the Accordance Files folder) - This PC\Documents\Accordance Files sometimes it can be in C:\Users\[username]\Documents

AppData and ProgramData are hidden folders. 

To show hidden folders on Windows 11: File Explorer > View > Show > Hidden Items

To show hidden folders on Windows 10: File Explorer > View > Check Hidden Items

After making sure everything is removed. Please go to Regedit to remove the registry entries.

You will probably need to search for  ‘Regedit’ in a run line or the Settings search bar or by right-clicking on the Start menu and clicking Run.

Inside Regedit select HKEY_CURRENT_USER > Software and then find and delete both the ‘Accordance’ folder and the ‘OakTree’ folders.

Then carefully close Regedit. 

If you have not already done so, delete or rename the Accordance Preferences folder located at: C:\Users\[username]\AppData\Local\Accordance\Accordance Preferences.