This is a known issue with Accordance Desktop (Primarily Windows). Our programmers are aware of it and will work to resolve it when possible. In the meantime, here is a workaround:
1. Quit Accordance using Task Manager (Control-Alt-Delete).
2. Reopen Accordance in Accordance Safe Mode. Hold your Alt key immediately after you click on the icon to open Accordance.
3. Select Disable Automatic Updates and then Relaunch Accordance.
4. When you open Accordance again, go into Preferences located in the Edit menu, go to the Updates section and disable Automatic Updates.
If it does not resolve the issue, go back into Accordance Safe Mode and select Remove General Settings. This will reset some of your personal preferences and you will need to put in your name and account information again, but this is normal.
Other Tips:
1. Be sure to install the most recent update for the version of Accordance that you have from the Utilities drop down menu, under Check for App Update.
2. Under Easy Install, clicking the gear and selecting Refresh List has helped in some instances.
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