Atlas and Sync issues

MU-TIEN CHEN

April 17, 2026 03:35

It has been a while since I've been experiencing Atlas and sync issues, but I haven't had time to report them. I tried uninstalling and reinstalling Atlas from the internet several times, but every time I try to open it, it asks me to redirect to the location of the Atlas folder — and even when I try to locate the Atlas files, there are none to be found. On top of that, the sync issue I showed you earlier has been persisting for a while. Could you help me figure out how to fix these issues?

best, 

Mutien

 

 

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  Mike Garrity

  April 19, 2026 19:24

  1. The Atlas support files are not in the Modules folder shown - they should be in the:

  “<user>/Library/Application Support/Accordance/Atlas files” folder. Colors.amap should be in the subfolder Backgrounds.

  2. There might be an issue with your Accordance account. Are you able to run Easy Install without issue? If so, can you use “Settings > Syncing > Reset Sync History” to reset and try sync again?

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  MU-TIEN CHEN

  April 20, 2026 02:37

  There is only one file inside the folder.

  I am able to easy install modules. I uninstalled atlas when I opened accordance by click option key, and reinstalled atlas several time. The result was always the same. I also rest sync and no help for this.

   

  

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  MU-TIEN CHEN

  April 20, 2026 15:08

  Mike, I finally found out the problem! It's my fault. I thought the atlas I only need to download atlas, but I need to download all the background modules and Altitude data in my old collection. 
  That's why it's empty in the Atlas files folder.

  best regards,

  Mutien

   

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