Content Update fails to install HMT-W4 version 3.3 and HMT-W4 Notes version 1.2
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Running Content Update fails. The two modules do not install with “Download All”
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Sorta the same here… HMT-W4 3.3 installed, but the Notes 1.2 did not. Trashed Notes 1.1, and 1.2 does not show up at all. So, no more HMT-W4 Notes of any version is available.
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Watson : When this happens, it often works to remove the main text (in this case HMT-W4) from your library and run Easy Install. For some reason, when notes files associated with a particular text disappear from the library, Easy Install doesn’t reinstall them unless the text is also missing. (I think because Easy Install checks for the text, but not the notes)
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When I run the Content UYpdate today, it did update HMT-W4 to 3.4 (another update since yesterday), but not notes. Deleting and reinstalling HMT-W4 with Easy Install gave me HMT-W4 v 3.4 and HMT-W4 Notes v 1.2
This is quite convoluted.
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Thank you for the info Lorinda Hoover .
Deleting the HMT-W4 text did not work in this case; however, Billy in support sent me the Notes file and it installed the newest version 1.2. So, with some maneuvering the two resources are now up-to-date.
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Watson im glad Billy was able to sort it for you!
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